Bring your desk and filing cabinet to your next doctor’s visit
– you’ll need them.
My sister in law visited me over the holidays and promptly came down with a case of the shingles. She recently started a new job and was caught without insurance cards, website information, or even the name of the company that manages her pharmacy benefits.
Flash test – who is News Corp’s pharmacy benefits manager? Answer at the bottom.
This experience reminded me of the importance to download the apps related to our health plans. Doing so will provide you with everything you would need in a healthcare situation. Your plan name, group ID, copay information, if you have satisfied your deductibles yet, – the ability to find doctors, telemedicine options etc.
And salient to this conversation is the fact that Aetna our health plan has just made a major upgrade of their mobile app. Not the existing version – but an entirely new app that needs to be separately downloaded (you don’t have to say it, I know). This app is called “Aetna Health” and is distinctly different than the “Aetna Mobile” app you may already have. But the app remains free and the upgrade is well worth it. On iOS you can add your cards to your Apple Wallet which means you will always have them on you. You can access your medical history so when filling out the last time you or your children had a certain vaccine or test – the exact information is all right there for you. It’s like bringing your entire desk and filing cabinet to the doctor’s office with you.
So take a second now – you won’t remember this in three minutes, I promise – and download the “Aetna Health” app from your mobile phone’s app store now.
Answer to the Flash test: If you said Aetna – you were wrong. CVS Health (Caremark) is our pharmacy benefits manager. If I were paid $1 for every employee who calls from a pharmacy because the pharmacist is telling them they have no coverage when they are being shown their Aetna ID card….well, I wouldn’t be writing this post.